Returns & Refunds – A Commitment to Excellence

At Deos Co., we take pride in crafting luxurious, handcrafted bath and body essentials, infused with the wisdom of ancient Greece and the purest natural ingredients. Due to the bespoke nature of our products, we are unable to accept returns—each creation is made with care, ensuring an unparalleled self-care experience.

However, your satisfaction is of the utmost importance to us. If your order arrives damaged, incomplete, or incorrect, we will make it right. Simply contact our dedicated support team within 15 days of receiving your order at support@deosco.com, and we’ll personally assist you with the utmost care and attention.

Gift Cards:
To maintain the exclusivity of our offerings, we are unable to accept returns on gift cards.

Exchanges:
Because our products are personal-care and hygiene creations, exchanges must be handled with exceptional care to ensure the safety and integrity of every item we offer. If you wish to receive a different product, we kindly ask that you return the original item unopened, unused, and fully sealed. The return shipping cost is the responsibility of the customer. Once your item arrives at our facility, it will undergo a quality and safety inspection. If the product passes our verification process, we will issue a refund for the product price (excluding shipping). You may then place a new order for the item you desire.
This process allows us to maintain the highest standards of purity and craftsmanship for all our customers, ensuring that every Deos Co. creation delivered is absolutely pristine.

Refunds:
In the rare event that a refund is warranted, it will be swiftly processed to your original payment method. Please allow time for your bank or credit card provider to complete the transaction.

For any inquiries, our team is always here to ensure your Deos Co. experience is nothing short of exceptional. Reach out to us at support@deosco.com—we are honored to assist you on your journey to timeless beauty.